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Is your PlanetSim new?
YesNo

Have you identified your information?

YesNo

Have you created an account at planetsim.gr?
YesNo

Create an account at planetsim.gr and if a problem arises, repeat the process.
Related links can be found on this page.
For any other information we are at your disposal.

Please select the PlanetSim top up method you wish
• Value renewal cards• Deposit the amount of the desired renewal value in a bank account of our company• Fixed order for automatic balance renewal• Top up PlanetSim value through website

Time renewal cards of 10€, 20€, 50€ and € 100€ are sold at PlanetSim points of sale.
Points of sale can be found at the link below :
https://planetsim.gr/el/points-of-sale/
Time renewal cards are also available in Plaisio stores as well as in Elta stores throughout Greece.

You can deposit the desired amount of time renewal value in a bank account of our company:

BANK /ACCOUNT NUMBER /ΙΒΑΝ /SWIFT CODE
PIRAEUS BANK /5026-053689-733 /GR5701720260005026053689733 /PIRBGRAA
ALPHA BANK /142002320002425 /GR4401401420142002320002425 /CRBAGRAA
EUROBANK /00 260286110200232268 /GR6102602860000110200232268 /EFGBGRAA
NATIONAL BANK /132470373-13 /GR6901101320000013247037313 /ETHNGRAA

*Please enter in the “deposit reason” field the PlanetSim number you wish to credit the deposit amount (only the last 8 digits of the number).

For your immediate service you can upload the deposit receipt below to top up your PlanetSim number.

You set your PlanetSim balance threshold and the value you wish to add each time your balance falls below the threshold, this renewal process will be done automatically by our system and your credit card will be charged after each automatic top up.

If you wish this type od top up you can send us your request and we will contact you as soon as possible.

You can top up your account balance at the link below :

This process can be done without registering on the site.

However, for your own security of transactions, we suggest that you register for free on our site and proceed with all the necessary identification procedures.

What is the problem?
An activation message has been sent to me but I cannot see it due to the use of a card in a machine

Possible Cause

Possible Cause
• Poor contact between SIM card and device.
• The device is out of order.
• Your device has not recognized the network of the telecommunications operator.
What to do
• Remove the card, clean the card and device contacts, and reinsert the card into the device.
To test the card, insert the card into another device.

Possible Cause
• The card has no balance
• Wrong recipient number.
What to do
• Top up your account.
• Send messages to the correct number ( e.g. 003069…….) .

You can track the balance, traffic and retreads you have made on your PlanetSim through planetsim.gr.
From there you can top up your PlanetSim after you register.

If you are using an application from a GPS / Tracker company, you should contact them so that they can inform you about how your account balance is updated..
PlanetSim is not responsible for applications of other companies.
The only way to track your balance in real time is through our website www.planetsim.gr
You can register on our website to keep track of your PlanetSim traffic and balance.
If you have already installed your PlanetSim on a security system we will make the registration for you.
To do this, please fill out the registration form that can be found in the https://gps.planetsim.gr/ PlanetSim Security field.

Here you can upload your completed responsible statement

Id photo (Front)

Id photo (Back)